PRIVACY POLICY
1. Introduction
Comfy Air respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, and protect your information.
2. What Data We Collect
We may collect:
Name
Address
Email address
Phone number
Property information relevant to service
Service history
Payment information
Photos taken during service (for documentation purposes)
3. How We Use Your Data
Your data is used to:
Provide and schedule services
Send invoices
Communicate about appointments
Maintain service records
Improve our services
Comply with legal obligations
We do not sell or rent your data to third parties.
4. Legal Basis for Processing
We process your data based on:
Contractual necessity (service agreements)
Legal obligations (tax & accounting laws)
Legitimate business interest (service reminders and follow-up)
5. Data Retention
We retain client data:
For the duration of the service agreement
As required by Dutch tax law (typically 7 years)
After this period, data is securely deleted.
6. Data Sharing
Your data may be shared with:
Accounting providers
Payment processors
IT and hosting providers
All partners are GDPR-compliant.
7. Your Rights
Under GDPR, you have the right to:
Access your data
Correct inaccurate data
Request deletion (where legally permitted)
Object to processing
Request data portability
Requests can be sent to: [team@comfy-air.com]
8. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, misuse, or loss.
9. Cookies
Our website may use cookies to:
Improve website functionality
Analyze traffic
Enhance user experience
You can manage cookie preferences through your browser settings.
10. Contact
If you have questions about this Privacy Policy, please contact:
Comfy Air
Email: team@comfy-air.com
Phone: +34 747 748 869, +34 711 072 386